Williamsburg, VA
Municipality em Virginia
United States
Williamsburg, VA partners with Verizon on free broadband pilot in Highland Park neighborhood
The city selected Highland Park due to its size and proximity to Verizon's wireless network equipment. Participants receive routers from local contractors to access no-cost broadband in their homes. The six-month pilot evaluates benefits and challenges for a citywide broadband network using existing infrastructure rather than new fiber. Williamsburg also pursued this connectivity trial to help residents stay connected during COVID-19.
Williamsburg, VA
United States
Williamsburg, VA leveraged Citibot's artificial intelligence platform to reduce staff workload
The City of Williamsburg worked with Citibot to implement an integrated text-based system for citizen engagement in order to reduce staff workload. Residents can use Citibot to search for city information, ask questions, and report issues with city services. The City leveraged Citibot's artificial intelligence platform to provide multi-faceted customer service, practical information, and real-time answers to resident questions.
Williamsburg, VA
United States
Williamsburg, VA developed a 6-month Citibot pilot to simplify resident service requests
The City of Williamsburg, VA deployed a six-month Citibot pilot in February 2018 to simplify service requests for residents. Citibot allows participants to text their information or service requests at minimal cost to cities.
Williamsburg, VA
United States