Nottingham City Council, GB keeps up with resident requests by using Civica Cx Regulatory Services
Nottingham City Council, GB Civica Cx Regulatory Services
City officials saw an increase in regulatory service requests due to businesses moving online and growing housing needs. A five-year contract with Civica places these services in the cloud for easier management by 400 employees. Staff members can view every interaction with council departments from their mobile devices or computers. Automated processes and a new customer interface swap time spent on data entry for more complex tasks.
Newsworthy
Nottingham City Council to use cloud platform for regulatory services | UKAuthority
Nottingham City Council renews regulatory cloud platform | Civica
Nottingham City Council (NCC) will bring in a new cloud platform to meet all its regulatory service needs, thanks to a renewed partnership with Civica.
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