Rutland County Council, GB launches Maya AI assistant for social care advice

24/7 social care 'front door' on web and WhatsApp

Rutland County Council launched Maya, an AI-powered digital assistant that gives residents a single front door for adult social care information and directs them to the right support. Available on the council website and WhatsApp around the clock in any language, it cost about £30,000 and does not replace the council's phone lines.

Artificial Intelligence (AI)chat Citizen Engagement

Rutland County Council, GB

Unitary authority in England

United Kingdom

Newsworthy

Rutland launches AI assistant Maya to help people access social care advice

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