Louisville, KY trials crisis interventions for non-emergency calls in Fourth Patrol Division

Mayor Fischer announces official start of pilot project to deflect some 911 calls to a non-police response | LouisvilleKY.gov

Mayor Greg Fischer announced today that a pilot program to deflect a number of 911 calls to a non-police response has officially begun in Louisville Metro Police Department’s Fourth Division. “We know that some situations where people are calling for police are really better served by a social service response,” said Mayor Fischer, whose FY22 budget included a nearly $5 million investment for this work as part of his “whole of government, whole of city” approach to public safety.

Louisville to launch pilot for crisis intervention teams to respond to some 911 calls | News | wdrb.com

The city outlined the new program that it says will reimagine public safety.