Moreton Bay, QLD reduces customer request times and paperwork with TechnologyOne mobile app

Moreton Bay, QLD TechnologyOne Mobile App Customer Request

The company's Mobile Asset Management app eliminated paperwork for work crews while transferring field data to a central database. Moreton Bay reported automation of up to 80% of customer requests for services like road repairs and park cleanup. App adoption, integration, and training took place over six weeks. The council previously incorporated TechnologyOne's Corporate Performance Management suite to centralize budgeting, strategic planning, and performance metrics.

MB

Moreton Bay, QLD

Regional council in Queensland

Australia