Orange County, FL upgrades to next-gen 911 so residents can text and video first responders

Digital 911 enables texts and video alongside voice calls

Orange County transitioned its emergency communications from analog to digital next-generation 911, enabling residents to send videos and texts directly to first responders alongside traditional voice calls. The upgrade modernizes how the county handles emergencies, giving responders richer information and making 911 more accessible to residents who may struggle with voice-only communication.

Emergency Services Citizen Services

Orange County, FL

County in Florida

United States

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Digital Counties Survey 2026: Applying AI for Practical Gains

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