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Basildon Borough Council, GB works with businesses and residents on shopping accessibility project

Basildon Borough Council, GB Shopping Accessibility Project

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The Inclusive Basildon Borough Project began with resident surveys and access audits of central district businesses. A five-tiered accreditation program educates participating businesses on how to improve services to disabled patrons. Basildon is conducting a pilot of the WelcoMe app among select businesses. This app allows customers to request specific accommodations and communicate with staff prior to their shopping trips.

Pilot / POC Accessibility Business Engagement Mobile App Citizen Engagement

Basildon Borough Council, GB

Non-metropolitan district in England

United Kingdom

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Basildon Borough Council, GB works with businesses and residents on shopping accessibility project

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