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Business Engagement

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Onkaparinga, SA encourages inclusive tourism with Better Access is Better Business program

Council officials identified opportunities for more accessible experiences as local tourism recovers from COVID-19. A best practices guide co-designed with business owners offers suggestions on serving people of all abilities. Onkaparinga's Community Capacity team produced a 15-minute training video encouraging businesses to start small and remain adaptive to customer needs. Additional videos on council and business accessibility measures show the implementation of these recommendations.

Business Engagement+4
OS

Onkaparinga, SA

AU flag

Australia

Mansfield District Council, GB emphasizes local vendors in procurement decisions with new portal

The council amended its procurement methods in 2019 to prioritize local vendors under certain spending limits. Businesses register their interests in future council contracts with the portal's intake form. Council decision-makers consult the portal for potential partners when posting contracts valued up to £50,000. A series of Meet the Buyer events and a proposed limit increase to £100,000 demonstrate Mansfield's commitment to local business growth.

Business Engagement+2
MD

Mansfield District Council, GB

GB flag

United Kingdom

eThekwini, KZN produces Durban Business Confidence Index for understanding of economic conditions

eThekwini, the Durban Chamber of Commerce, and the University of KwaZulu-Natal surveyed city businesses in Q3 2022. This survey asked about daily operational concerns and confidence about the economy in the next quarter. Survey responses resulted in a score of 35.47 on a scale from 0 for lack of confidence to 100 for extreme confidence. Quarterly updates to the DBCI will inform economic policies and support programs from the project partners.

Business Engagement+3
eK

eThekwini, KZN

ZA flag

South Africa

Ballarat, VIC opens career opportunities to new immigrants with professional mentoring program pilot

City officials pursued the program because of ongoing talent shortages in key industries. Fifteen local businesses are matched with skilled immigrants for six-week mentoring sessions. Participants learn about Australian work culture, life in Ballarat, and opportunities for career growth from their mentors. Ballarat and HOST International help the families of mentored workers settle into the city in cases where mentoring relationships lead to accepted job offers.

Business Engagement+3
BV

Ballarat, VIC

AU flag

Australia

Saskatoon, SK develops educational tools for business recycling ahead of new bylaw enforcement

Saskatoon approved a bylaw requiring businesses to separate recyclables from landfill waste starting in October 2023. City staff developed a 22-page Recycling Guide with best practices on waste contracts, storage, and employee training. A short video provides tips for business compliance with the bylaw. The Business Waste Wizard teaches users about the proper disposal of common items. These measures seek improved recovery of an estimated 20% of the business waste that can be recycled.

Business Engagement+2
SS

Saskatoon, SK

CA flag

Canada

Edmonton, AB Permit and Licensing Improvement Initiative lowers construction and business barriers

Engagement sessions with city employees and businesses led to 400 suggestions for PLI projects. Edmonton focused its 2022-2023 initiatives on streamlined paperwork for renovations and new businesses. Home Improvement Permit applicants were surveyed with new software during a seven-month pilot. An interactive guide helps Home-Based Business applicants fulfill legal requirements for operation. City officials also created development application timelines for improved accountability.

Business Engagement+3
EA

Edmonton, AB

CA flag

Canada

Kapiti Coast District Council, NZ promotes sustainable practices with new business network

Pakihi Toitū o Kāpiti - Sustainable Business of Kapiti - offers free membership for businesses based in the district. Members can access sustainable business plan templates and case studies along with a toolkit for measuring carbon emissions. The council issues digital badges to members so they can demonstrate their commitment to sustainability on social media, websites, and emails. Future initiatives include networking events and commercial waste reduction projects.

Business Engagement+3
KC

Kapiti Coast District Council, NZ

NZ flag

New Zealand

Nelson City Council, NZ Use Our Loos campaign recruits businesses to open restrooms for public use

City officials recognized the negative impacts of insufficient public restrooms on business patronage. This first-in-New Zealand initiative asks businesses to welcome seniors, patrons with disabilities, and others to use their bathrooms without purchase requirements. Nelson City Council supplies Use Our Loos stickers for display on front doors. The campaign recruited 50 businesses by October 2022 with participating shops displayed on an interactive map.

Business Engagement+3
NC

Nelson City Council, NZ

NZ flag

New Zealand

Regina, SK conducts engagement campaign about potential regulations on cosmetic pesticide use

The Regina City Council seeks public feedback on the reduction of non-essential pesticide use. Workshops in August 2022 invited comments and questions from local businesses about potential impacts on their operations. A public survey through October 10, 2022, asks for residents' thoughts on the proposal. City officials contracted the University of Regina for research into comparable regulations and alternative pest management practices prior to council discussions in 2023.

Business Engagement+4
RS

Regina, SK

CA flag

Canada

Wyndham, VIC strengthens local businesses with Innovate to Excelerate and Regenerate programs

Both programs provide free group and one-on-one training to businesses across all industries. Innovate to Excelerate focuses on businesses open for less than four years, while Innovate to Regenerate recruits companies open for more than four years. Qualifying businesses are based in Wyndham and hold current Australian Business Register (ABR) numbers. Each three-month cohort includes 20 hours of personalized coaching sessions and six workshops focused on business growth.

Business Engagement+2
WV

Wyndham, VIC

AU flag

Australia

Bonn, NW JOBWÄRTS program engages local businesses for sustainable employee commutes

The program addresses traffic congestion and emissions created by workers' daily commutes. Project managers develop customized mobility plans based on employee commuting patterns and employee surveys. Each plan combines public transit, cycling, scooters, and remote work to reduce time spent on local roads. JOBWÄRTS also offers free weekly tests of e-scooters, e-bikes, and folding bikes for up to five workplaces at a time.

Business Engagement+3
BN

Bonn, NW

DE flag

Germany

Carlsbad, CA Job-Readiness Room pilot prepares unemployed residents for private-sector vacancies

Carlsbad and the Carlsbad Chamber of Commerce are partnering with local employers on a pipeline for trained workers. Unemployed and underemployed residents start by completing 15 hours of online skills training from the Drucker Institute. Every participant receives a digital credential and at least one interview with an employer upon completion. The program focuses on training for hospitality, manufacturing, and office administration roles that have been difficult to fill.

Business Engagement+2
CC

Carlsbad, CA

US flag

United States

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