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Cleveland, OH is reducing 911 hold times by redirecting 911 calls to Cuyahoga County dispatchers

Cleveland, OH 911 emergency dispatch transfers to county

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The City of Cleveland is making changes to its 911 emergency dispatch to reduce hold times for callers. The change involves redirecting 911 calls made from cell phones in the city to Cuyahoga County dispatchers. The county dispatchers will collect and verify basic information before transferring the call to the appropriate service. The county is actively hiring more dispatchers in order to take on as many as 400,000 calls from Cleveland cell phones.

Computer-Aided Dispatch (CAD)Communications Intergovernmental Cooperation Emergency Services

Cleveland, OH

Municipality in Ohio

United States

Involvierte Regierungsbehörden

Cuyahoga County, OH

United States

Neues

The FOX 8 I -Team learned a big change takes effect Tuesday that Cuyahoga County officials say you’ll notice every time you call 911 in Cleveland from a cell phone.

The Latest News and Updates in 911 call delays brought to you by the team at Fox 8 Cleveland WJW:

Cleveland, OH is reducing 911 hold times by redirecting 911 calls to Cuyahoga County dispatchers

Cleveland, OH 911 emergency dispatch transfers to county

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