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Adelaide, SA improves around-the-clock resident access to services with Ask Adelaide chatbot
Adelaide, SA Ask Adelaide Chatbot Improved Services
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Residents click an icon on the bottom-right corner of any council webpage to activate the chatbot. Ask Adelaide responds to 130 frequently asked questions worded in 35,000 different ways. The chatbot includes tools like a bin day checker, a parking vacancy indicator, and a search tool for city library collections. The city's Ask Adelaide project with Hopstay runs parallel to the city's pilot of Google Assistant voice commands.
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