Fairfax County, VA launches 'Ask Fairfax' generative AI assistant

Tyler Technologies, Inc. - Fairfax County, Virginia, Transforms Resident Services with Tyler Technologies’ Resident AI Assistant

Fast, reliable answers from trusted county sources help residents get the information they need anytime, anywhere Tyler Technologies, Inc. (NYSE: TYL) today announced that Fairfax County, Virginia, has launched ‘Ask Fairfax’, a generative digital assistant powered by Tyler’s Resident AI Assistant . The solution provides residents with fast, secure access to information sourced exclusively from Fairfax County’s official website, fairfaxcounty.gov . As part of its digital modernization efforts, Fairfax County implemented Tyler’s Resident AI Assistant to replace a legacy chatbot solution. Residents can now access critical information in seconds through a centralized, one-stop resource, eliminating the need to navigate multiple websites and departments. The solution also provides analytics on search trends, popular topics, and engagement, while protecting privacy by collecting only anonymized metrics, not resident conversations. “Our longstanding partnership with Tyler gave us confidence