Grande Prairie, AB pilots AI voice assistant 'Riley' for after-hours city calls

City testing expanded after-hours AccessGP service through AI pilot program | City of Grande Prairie

The City of Grande Prairie is expanding access to City information and services through a new after-hours AccessGP AI pilot program, giving residents another way to connect with the City outside regular business hours. Running from Oct. 13 to Dec. 31, the pilot program will introduce Riley, an AI-enabled voice assistant that can answer common questions about City services, direct residents to appropriate resources and capture inquiries requiring staff follow-up.