ver traducción

Stafford County, VA develops Ask Blu platform for enhanced public communication and customer service

Stafford County, VA Ask Blu Communication Service Platform

Completado

The Ask Blu platform features an AI-powered chatbot for around-the-clock answers to questions about public services. The chatbot and a mobile app are available for service requests through the county's 311 system. Additional resources in the platform include location-specific newsletters about county services and the Blu's Academy suite of citizen education videos. Local officials used the Great Blue Heron as the platform's mascot because of community efforts to protect their nests.

Communications chat Bots Artificial Intelligence (AI)Customer Support

Stafford County, VA

County in Virginia

United States

Links

Stafford County, VA

Noticiable

Government Experience Awards 2023: Enhancing Access and Efficiency

The seventh annual Government Experience Awards honors jurisdictions that have elevated tech standards to establish an intuitive, customer-centric approach in delivering essential resident services.

Stafford County Debuts New Community Newsletter

Premios

CDG Government Experience Award - Overall County Government Experience

Más de Stafford County

Stafford County, VA partnered with the CIT to establish the Virginia Smart Community Testbed

Proyectos relacionados

Philadelphia, PA deploys AI on SEPTA trolleys to ticket blocking vehicles

Dublin City Council, IE tests quantum encryption to future-proof public services

🚫 Para unirse a la discusión, regístrese. ¡Es gratis!

← Ver todos los proyectos de Stafford County