Customer Support

The world's first live chat via MS Teams connecting users with your customer service reps, enhanced by always-on human parity AI assistant.

World’s first local government conversational AI assistant with human parity performance. From Enterprise Awards 2022 Public Sector Nominee.

A better way to call, chat, meet, and work.

The easy, all-in-one contact center solution. Connect phone, email, chat and social through one seamless tool.

GovMetric has become the de facto standard for customer experience measurement within the local government sector.

Engine Yard is the 10-year leader in World-Class Support and Optimized Platform for Ruby on Rails apps.

Improve urban experience & optimise customer support with the only conversational AI framework built purely for cities & city marketers.

CXone transforms your call center software empowering exceptional agent and customer experiences.