Kortrijk (Courtrai), VWV
Municipality in West-Vlaanderen (West Flanders)
Belgium
Kortrijk (Courtrai), VWV implements Virtual Assistant platform to enhance citizen access
The municipal government of Kortrijkhas implemented a multilingual Virtual Assistant platform to enhance citizen access to local services. Integrated with content management systems like WordPress and Drupal, the platform allows seamless interaction in multiple languages, catering to the town's diverse population. This technology streamlines administrative processes by providing instant responses to common queries and guiding users through services.
Kortrijk (Courtrai), VWV
Belgium
Kortrijk, VWV collaborated with neighboring cities to create the free Tripster chat tourism service
The cities of Kortrijk, Tournai, and Roubaix collaborated to create the free Tripster chat tourism service. The Tripster team consists of a group of enthusiastic, local city ambassadors which residents and visitors can contact with specific tourist questions via the chat function on the Tripster website. The Tripster service was designed as part of an overarching approach to promote cross-border tourism and make it more accessible to everyone.
Kortrijk (Courtrai), VWV
Belgium
Tournai (Doornik), WHT
Belgium
+1Kortrijk, VWV organized the "Super Shopping" campaign with raffle prizes earned from local merchants
The City of Kortrijk partnered with K in Kortrijk, Shop in Kortrijk, Unizo, and the event agency KAPCON to organize the local "Super Shopping" campaign. During the campaign, any residents or visitors that shop at a participating store receive a number of tickets depending on the amount they spent. Each ticket is used in a city-wide raffle with Kortrijk Gift Voucher prizes ranging from €100 to €2,500. Residents can review a list of the participating merchants published on the city's website.
Kortrijk (Courtrai), VWV
Belgium