Montgomery County, PA launches AI chatbot 'Mo' to answer voter questions

Citibot-built assistant answers election questions 24/7

Montgomery County has launched Mo, a generative AI chatbot on its voter services website that answers basic election questions, such as polling locations and how to submit a mail ballot, 24/7 and in more than 70 languages. Built with Charleston, SC-based Citibot, Mo relies only on verified information from the voter services website and county GIS, and does not gather or store personal information.

Artificial Intelligence (AI)chat Citizen Engagement

Montgomery County, PA

County in Pennsylvania

United States

Degno di nota

Montgomery County PA launches voter services chatbot - WHYY

The generative AI-powered chatbot uses information from Montgomery County’s voter services website to answer basic election questions.

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