South Dublin County Council, IE trains customer care teams to assist residents with JAM Cards

South Dublin County Council, IE JAM Card Train Customer Team

JAM Card uses physical cards and an app to provide non-verbal communication methods for those with communication challenges. County offices and libraries now offer JAM Cards for improved service. Customer Care staffers indicate they are trained to use JAM Card by wearing buttons. The county became the first local government in Ireland to be fully trained in JAM Card use.

SD

South Dublin County Council, IE

County council in Eastern and Midland Region

Ireland