St. Louis, MO Cops and Clinicians 911 mental health diversion program helps residents & saves money
St. Louis, MO 911 diversion program for mental health crises
The City of St. Louis launched the "Cops and Clinicians" 911 diversion pilot program designed to help residents who are experiencing a mental health crisis. During the pilot, certain 911 calls were rerouted to a mental health crisis hotline operated by Behavioral Health Response and in other cases social workers were dispatched alongside police officers. The goal of the pilot was to keep residents experiencing mental health crises out of the judicial system entirely.
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In the first eight months, the pilot diverted 5,000 calls and saved the city approximately $2.6 million mostly in personnel costs in the police department and EMS. Most callers who were directed to the crisis hotline did not need to call 911 again and most were able to avoid hospitalization for mental health needs.
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