Auckland Council, NZ launched a new online maintenance reporting tool
Auckland Council, NZ online maintenance reporting tool
Auckland Council launched a new online maintenance reporting tool. Residents can use the tool to report maintenance problems at local parks, community facilities, beaches, roads, or public spaces. Users can then track the progress on a reported problem via text, email, or the my AUCKLAND online service by simply providing a reference number. This tool was designed to reduce the amount of time and effort it takes for residents to report problems to the Council.
Links
Report a problem
Report online if you see a maintenance problem in parks, community facilities or venues, beaches and maunga. For other problems in your community or home, find out how to phone the organisation responsible.
myAUCKLAND
myAUCKLAND makes it easier for you to manage your services with us online.
Project geslaagd
Since the online service went live in December customers have used it to raise 2700 problems or 25 per cent of the total number. The top three reported problems were tree maintenance, loose litter and plumbing maintenance.
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