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El Paso, TX increases pothole repairs by 40% using Lean Six Sigma methodology

Process improvements saves El Paso over $200,000 annually

Completo

The City of El Paso's Public Works Department set out to improve their asphalt repair service using Lean Six Sigma methodology. Prior to implementing LSS principles, pothole repair crews conducted repairs based on public service requests. Now, crews are assigned to smaller geographic areas and repairs are scheduled based on a geographic focus.

Projeto foi bem sucedido

By setting up consistent processes and developing overall operating procedures, the team has increased the number of repairs completed each week by 40 percent (from 200 to 280), reduced the program costs by 14 percent, increased overall production by 24 percent, and reduced employee data management by 50 percent, while at the same time improving data accuracy. Ultimately, the achieved over $200,000 in annual savings.

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