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Surprise, AZ deployed a virtual Emergency Operations Center with first responder communications app

Surprise, AZ virtual Emergency Operations Center COVID-19

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During the first few days of the COVID-19 pandemic, the City of Surprise quickly deployed a virtual Emergency Operations Center using Evertel's first responder real-time communications platform. The city's Emergency Management Director acted as the moderator for the platform's virtual rooms which included everyone involved in the COVID-19 response including: operations, finance, planning, general staff, command staff, etc. The mobile app remained open and active throughout the pandemic.

Communications Mobile App Emergency Services Outbreak / COVID

Surprise, AZ

Municipality in Arizona

United States

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Law Enforcement - Evertel

Evertel is the leading platform for law enforcement collaboration and communication. Powerful real-time, cross-agency intelligence sharing.

Newsworthy

Surprise, Ariz., Uses App to Build Virtual EOC During COVID

Almost immediately upon learning that the pandemic was taking hold and that group meetings were no longer going to be allowed, Surprise deployed its virtual EOC using Evertel’s first responder app.

Bringing First Responders Together While Keeping Them Apart - Evertel

Background: According to the World Health Organization (WHO), COVID-19 is now a pandemic, meaning a global outbreak of disease. Due to the outbreak, city governments face new challenges in keeping their first responders and other essential employees informed while also keeping them safe from exposure to the virus. However, the city of Surprise, Arizona already… Continue reading COVID-19 Surprise, Arizona: Bringing 1st Responders Together While Keeping Them Apart

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