Ontario, CA adds 24/7 AI voice assistant to Ask Ontario city services

24/7 AI phone line for city info and requests

The City of Ontario expanded its Ask Ontario digital assistant with an AI-powered voice service, letting residents call (866) 393-6107 around the clock to get information, submit service requests and connect with City staff. It builds on the existing website chat, which supports more than 70 languages. Ask Ontario was developed with Citibot and uses generative AI and machine learning to answer a wide range of inquiries.

Artificial Intelligence (AI)chat Citizen Engagement 311

Ontario, CA

Municipality in California

United States

Newsworthy

City of Ontario expands 24/7 access to city services with new AI-powered voice assistant | City of Ontario, California

Getting answers and accessing City services just got easier in Ontario, where residents now have a new way to connect with City Hall 24 hours a day, seven days a week.

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