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Madison, WI is launching a Community Alternative Response Emergency Services (CARES) pilot program

Madison, WI Community Alternative Response Emergency Service

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The City of Madison is launching a Community Alternative Response Emergency Services (CARES) pilot program which allows 911 operators to choose to send a mental health crisis worker alongside a community paramedic from the fire department. The participating community paramedics will receive additional training from the National Alliance on Mental Illness. The CARES team will arrive at non-violent emergencies in a van branded with the program logo instead of an ambulance.

Healthcare Public Safety Health & Human Services Emergency Services Pilot / POC

Madison, WI

Municipality in Wisconsin

United States

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After more than a year in the making, the City of Madison is close to changing how it responds to 911 calls dealing with mental health.

Madison seeks feedback on program for handling mental health 911 calls | Local Government | madison.com

The virtual meeting June 22 will run from 7 p.m. to 8:30 p.m.

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