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Broadland District Council, GB sends tax payers reminder messages before taking recovery actions
Broadland District Council, GB tax payer reminder messages
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Broadland District Council launched a new digital engagement service to help residents who fall into arrears with their Council Tax payments. The service prevents statutory recovery documents from being issued by sending residents a text, email, or voice message reminder beforehand. Every Council Tax payer with a mobile number or email address on file with the Council was automatically enrolled in the service.
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