Hamilton County, IN launched a web application to help citizens with property deduction forms
Hamilton County launched a web application that allows citizens to submit four different property deduction forms. The user friendly application uses an existing property database to pre-fill many of the values in the forms, which reduces the number of errors.
Newsworthy
Hamilton County Government Software Wins Award - Counterpart
Hamilton County wins Best of Indiana Award for Online Submission for Deductions Forms, a custom web application built in collaboration with Counterpart.
Custom Software Case Study - Hamilton Co. Portal - Counterpart
Counterpart redeveloped Hamilton County, Indiana's massive homeowner's tax database into a customer-centric web application.
Project Succeeded
The county's auditor office now receives phone calls that typically take between 2 and 5 minutes, where before they would take 10 to 20 minutes. The system has eliminated many of the errors that have caused delays in the past. The portal received 5,000 submissions in the first year since it launched.
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