San Jose, CA upskills over 1,000 city staff to build their own AI tools

San Jose trains 1,000+ employees to develop AI solutions

San Jose developed a 10-week AI training programme in partnership with San Jose State University that has equipped over 1,000 municipal employees with skills to create their own AI-powered tools. Employees across IT, Transportation, and Fire departments have built practical AI assistants that streamline workflows, reduce processing time, and improve service delivery. The programme represents a deliberate shift toward building internal AI capacity rather than relying solely on external vendors.

Artificial Intelligence (AI)Workforce Management Administration Citizen Services

San Jose, CA

Municipality in California

United States

Degno di nota

A City’s AI Upskilling Program Empowers Staff to Build Tools

The city of San Jose, Calif.’s training course has enabled employees — including those with little to no experience using AI technologies — to develop their own AI-powered tools.

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