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Sioux Falls, SD released OneLink 311 a mobile app where citizens can report service requests

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Sioux Falls released a mobile app where citizens can report service requests to the city. Some of the requests are typically submitted for pothole repairs, graffiti removal, and streetlight outages. The app helps citizens stay up-to-date on what issues have been reported.

SF

Sioux Falls, SD

Municipality in South Dakota

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United States

Links

Report - City of Sioux Falls

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Progetto riuscito

The app has been a complete success for the city. They have already fulfilled more than 10,000 service requests through the app. The city received less than 3,000 pothole requests in 2018 and they have seen more than 6,000 pothole requests in 2019.

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