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Helsinki, FI conducts artificial intelligence and automation pilots based on staff ideas

Helsinki, FI Artificial Intelligence Automation Pilots

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An AI-powered tour guide app tested how user preferences can be turned into customized tours. City staffers evaluated automation processes for contract valuation, school admission applications, and state compensation claims. Helsinki developed the RoTi app for improved distribution of time-sensitive COVID-19 vaccinations. These staff-driven innovations join Helsinki's roster of digital tools including a parking chatbot and a circular economy monitor.

Artificial Intelligence (AI)Automation Digital Services Smart City Pilot / POC

Helsinki, FI

Municipality in Finland

Finland

Links

Digitalisation can make Helsinki the most functional city in the world - Digitaalinen Helsinki

Helsingin kaupunki digitalisoi palvelujaan. Tulevaisuudessa kaupungin palvelut ovat helppokäyttöisiä ja kätevästi kaupunkilaisten ulottuvilla. Parempia palveluja kehitetään yhdessä asiantuntijoiden, kaupunkilaisten ja yritysten kanssa.

Degno di nota

Artificial intelligence to guide on walking tours and robotics to help with laborious routine tasks | City of Helsinki

Helsinki wants to be the most digitalised city in the world. In order to achieve this goal, the city staff conduct, among other things, quick experiments to find

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