Blainville, QC expedites customer support responses with PAC SAC platform
Blainville, QC PAC SAC Platform Expedite Support Responses
Complete
PAC SAC was developed by the city's Communications Department for quick access to essential information. Public-facing employees find tabs for recent news, departmental spaces, and personnel listings within a single resource. Every department can easily add new documents and content by clicking the Create tab. PAC SAC hosted 300 pages of content at its outset with the library expanding based on resident needs.
Project Succeeded
Blainville earned a 2021 Pen of Excellence from the Association des communicateurs municipaux du Québec for this project.
Related Projects
🚫 To join the discussion, sign up. It's free!