Portsmouth City Council, GB finds middle ground between tenants and landlords with mediation pilot

Portsmouth City Council, GB Landlord Tenant Mediation Pilot

Complete

Any landlord or tenant with a dispute could initiate mediation through the Portsmouth Mediation Service. Trained staffers evaluated if the dispute required mediation or referral to other services. Free sessions explored the sources of tension based on landlord and tenant perspectives. The two-month pilot focused on sustainable and mutually beneficial outcomes. City leaders will use pilot data to shape rental policies and housing support services.

Pilot / POC Affordable Housing Community Services

Portsmouth City Council, GB

Unitary authority in England

United Kingdom

Links

Landlord and tenant mediation service - Portsmouth City Council

We're piloting a service to help landlords and tenants navigate difficult situations in a more positive way

Newsworthy

Pilot mediation service aims to reduce evictions - Portsmouth City Council

An innovative pilot aiming to reduce evictions by providing free mediation between private landlords and tenants in Portsmouth will run to the end of December 2021.

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