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Big Bear Lake, CA Digitizes Rental Property Certification with GovPilot

Officials Switched from paper to a fully digital process

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With a population of 5,200 and more than 2,600 vacation rental properties, the City of Big Bear, California has traditionally been a picturesque vacation destination with peak activity during the winter and summer months. But a year round influx of renters during COVID overburdened municipal staff who relied on a paper process for rental certifications and renewals. They turned to GovPilot to implement a fully digital process, and eliminated paper, saving 24 days worth of man-hour time!

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Case Study

GovPilot's government management software used by Big Bear Lake, CA for short-term rental property registration, renewal, and constituent concern reporting

GovPilot Pricing

Pricing for GovPilot government management software is straightforward and affordable for local governments of all sizes from small towns to large counties

Projeto foi bem sucedido

"There is a night and day difference with GovPilot. It has more than paid for itself through Report-a-Concern and the easy collection of fines and citations.” - Lawrence Vaupel, Director of Tourism Management 24 Days Saved - Processing paper renewals took 15 minutes per paper application. Multiplied by 2,300 properties is 24 days worth of time saved with GovPilot! $300,000 Gained - GovPilot’s Report-a-Concern, has enabled the municipality to raise $300,000 per year through rental property citations and fines. Instant Reporting - With GovPilot monthly reports of constituent concerns and registrations can be pulled instantly and posted to the municipal website. Eliminated Paper - The municipality has eliminated paper rental property applications and renewals, and uses a fully digital process including notifications and payments.

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