Dumfries and Galloway Council, GB creates unified views of resident records with Civica Digital360
Dumfries and Galloway Council, GB Civica Digital360
The platform combines service requests, records, and communications with each resident into a single view. Council leaders began its Civica Digital360 integration with benefits, tax, and welfare services before expanding to other service areas. Digital360 advances the council's commitment to moving all IT processes to the cloud. This project also reduces paperwork, cuts down on emissions from travel to council offices, and supports remote services by 160 council employees.
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Dumfries and Galloway Council takes new step towards cloud | UKAuthority
Better, faster, smarter services for Dumfries and Galloway residents as Council moves to cloud | Civica
Residents across Dumfries and Galloway can soon look forward to faster, more accessible, and easier to use council services thanks to the transformative power of cloud technology.
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