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Pecos, TX adopts robotic process automation for financial management improvements

Pecos, TX Robotic Process Automation Financial Management

Completo

Pecos faced delays in financial processes due to a shortage of Finance Department staff. The RPA development process focused on eight areas most likely to benefit from AI-powered bots. The first round of automation handled sales tax and daily cash reconciliation from start to finish. Lessons from this initial deployment were used for automation of utility billing and IT ticket generation. Town officials will build on these successes by pursuing a fully automated accounts payable system.

Finance Artificial Intelligence (AI)Automation Tax Tax and Fee Assessment & Collection

Pecos, TX

Municipality in Texas

United States

Anexos

2023 Awards for Excellence in Government Finance case study

20.61MB

Projeto foi bem sucedido

RPA innovations saved the town 32 staff hours per month on daily cash reconciliations and cleared a nine-month lag for all reconciliations.

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