Stories

The Hive

Riverside, CA, built a low-cost workflow tool to track projects and drive performance outcomes throughout the city.

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Newsworthy

Riverside, Calif., Launches 'The Hive' to Improve Project Management

The new in-house portal helps validate project management process framework compliance and improve communications among project stakeholders.

Riverside, Calif., Launches 'The Hive' to Improve Project Management

Thinking Small: 5 Tech Projects That Show Major Benefits Can Come from Modest Investments

State and local government IT leaders are implementing lightweight tech fixes that generate big returns.

Thinking Small: 5 Tech Projects That Show Major Benefits Can Come from Modest Investments

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Highlights

  • The Hive is a highly cost-effective solution as it was built using SharePoint, a product Riverside already owned

  • The new tool helps Riverside track projects and improves communication between stakeholders

  • Since its inception two years ago, The Hive has helped manage over 2,800 projects

Summary

With around 130 projects ongoing at any one time, Riverside’s Innovation and Technology Department realized in 2015 that it needed a way to improve IT governance and better manage its initiatives. Rather than buy a new solution, the department decided to take advantage of an existing investment and built a tool using Microsoft SharePoint.

They created an in-house portal called “The Hive,” a workflow tool that helps users track projects and improves communications between stakeholders. The Hive proved so effective that other departments within the city quickly expressed interest, and the IT team has since scaled it up to serve almost every city agency.

The scope of the tool has grown considerably since its inception. For example, The Hive now helps department leaders drive outcomes by tracking progress on performance goals laid out in Riverside’s strategic plan.

The Hive significantly boosts productivity and transparency throughout the organization, and the IT team is continuing to build on its functionality. Currently, the team is developing a new dashboard that will make the tool even more intuitive and improve visibility into potential issues.



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