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Public transport agency VVV in Vorarlberg attracts transit users with mobile ticketing
Improving the experience while reducing costs
В процес на изпълнение
With the goal of cutting cost of vending machines and relieving drivers of selling fares onboard, the public transport agency of Vorarlberg (VVV) was searching for a mobile-first ticketing solution. With FAIRTIQ, VVV settled for the simplest app that even technophobic users would embrace. During the first wave of the COVID-pandemic, VVV managed to recover fast by turning digital channels into the main sales channel for occasional users, including the rising number of employees working from home.
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