Всички Проекти
вижте превод

Williamsburg, VA leveraged Citibot's artificial intelligence platform to reduce staff workload

Williamsburg, VA Citibot AI-enabled resident assistance

Завършен

The City of Williamsburg worked with Citibot to implement an integrated text-based system for citizen engagement in order to reduce staff workload. Residents can use Citibot to search for city information, ask questions, and report issues with city services. The City leveraged Citibot's artificial intelligence platform to provide multi-faceted customer service, practical information, and real-time answers to resident questions.

WV

Williamsburg, VA

Municipality in Virginia

US flag

United States

Продукти

Прикачени файлове

Case Study

1.38MB

Успешен Проект

Since launching, Citibot has answered 79 percent of residents’ questions instantaneously without requiring assistance from the city’s staff.

Още от Williamsburg

Williamsburg, VA developed a 6-month Citibot pilot to simplify resident service requests

Свързани Проекти

Leduc, AB taps AI to keep plastic out of organics carts
East Lansing, MI turns to AI to reduce household recycling errors

🚫 За да се присъедините към дискусията се регистрирайте. Безплатно е!

  • About
  • Реклама
  • Помощ
  • Блог
  • Условия за ползване
  • Поверителност
  • Политика за бисквитки
  • Свържете се с нас

© 2024 Govlaunch Inc.