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Digital Services

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Columbus, OH expands last-mile wireless access to underserved homes and offers basic tech training

The City of Columbus is a finalist in the 2021 Global Mayors Challenge for expanding last-mile wireless access to homes that are currently underserved by installing base stations on city buildings. As part of the "Every Citizen Online" initiative the city is partnering with 21 local libraries to offer free basic technology training classes. The city hopes to address the growing digital divide by integrating digital literacy support and increasing affordability of at-home Wi-Fi for residents.

Digital Services+4
CO

Columbus, OH

United States

Sydney, NSW fosters neighborhood connectivity during pandemic with Today in your Village

City officials looked for a low-cost, high-impact method of re-engaging residents with their neighborhoods after COVID-19 lockdowns. Sydney's innovation team divided the city into 10 "villages" for hyperlocal messaging. An in-house system for scraping public projects, sales at local shops, and community events was developed over seven weeks. Today in your Village used a Facebook chat to send daily messages with news based on the user's location.

Digital Services+3
SN

Sydney, NSW

Australia

Mission Viejo, CA partnered with Yubico to enhance security for its digital services

The City of Mission Viejo partnered with Yubico to enhance security for its digital services. The city previously relied on complex password requirements for authentication but decided to adopt a hardware security key-based multi-factor authentication solution to strengthen its security. By using Yubico's YubiKeys solution the city is able to maintain high security standards at a lower cost without requiring government employees to frequently change their passwords.

Digital Services+3
MV

Mission Viejo, CA

United States

Amstelveen, NH allows residents to submit and track public reports with the free Fixi mobile app

The Municipality of Amstelveen is making it easier for residents to submit reports online using the new Fixi mobile app. Users can anonymously submit reports on loose pavement tiles, defective lighting, or litter via the free Fixi mobile app. Users can also mark the location of the issue on a map, attach text or photos, and request progress updates. Every report is displayed on a map of the municipality with a pin indicating if the report is being processed, currently pending, or completed.

Digital Services+3
AN

Amstelveen, NH

Netherlands

Columbine Valley, CO modernizes building & construction permitting with GovPilot

For years Columbine Valley relied on an outdated database for recording, tracking, and reporting on the town’s building and construction activities. As the town grew, this method of reporting became time consuming, and difficult to process and track paperwork associated with various properties. With GovPilot the results in Columbine Valley were immediate. Compared to the prior process, staff now take half the amount of time with GovPilot to process a construction permit application.

Digital Services+4
G

GovPilot

CV

Columbine Valley, CO

United States

Allendale County, SC launched free public Wi-Fi network using donated equipment and CARES Act funds

Allendale County launched a free public Wi-Fi network pilot using equipment donated by private companies. The county installed network hubs at Allendale Elementary School, the University of South Carolina Salkehatchie campus and a local library. Each location is equipped with high-speed Linksys outdoor access points. Funding for these free public Wi-Fi hubs was paid for by the CARES Act through December 2021.

Digital Services+5
AC

Allendale County, SC

United States

Idaho Falls, ID Parks and Recreation Department launched a weekly digital newsletter

The Idaho Falls Parks and Recreation Department launched a weekly digital newsletter. The newsletter includes information on upcoming community activities at the Idaho Falls Zoo, the Wes Deist Aquatic Center, Idaho Falls Golf, various sports leagues, etc. The newsletter also explains how children and adults can get involved. The Idaho Falls Parks and Recreation Newsletter currently has 17,000 subscribers.

Digital Services+3
IF

Idaho Falls, ID

United States

Philadelphia, PA Parks & Recreation Department partners with Nerd Street Games to offer esports

The City of Philadelphia's Parks and Recreation Department is partnering with Nerd Street Games to offer esports programming. The partnership will consist of three phases: first is hosting a series of esports tournaments, second is offering an esports camp for kids ages 6 to 12, and third is offering after-school esports programming. The city is working on a budget to secure expensive gaming consoles and high-end gaming PCs for the tournaments.

Digital Services+3
PP

Philadelphia, PA

United States

Howard County, MD launched the Transform Howard initiative to foster digital inclusion

Howard County launched the Transform Howard initiative to foster digital inclusion by improving community access to broadband. The Transform Howard initiative announced a series of actions including improving accessibility features on the county's mobile-friendly website, establishing an Office of Broadband and Digital Inclusion, expanding Wi-Fi at local parks, and distributing digital devices to residents.

Digital Services+3
HC

Howard County, MD

United States

Marin County, CA Reaches More Short-Term Rental Hosts with Host Compliance

Granicus Host Compliance provided the tools to more find short-term rental addresses while using staff time and resources more efficiently. Implementing Host Compliance software from Granicus made an immediate impact on Marin County’s ability to monitor STRs and maintain effective compliance communications with property owners. Over 70% of the 2,000 properties are now compliant with local regulations.

Digital Services+4
G

Granicus

MC

Marin County, CA

United States

Milwaukee County Automates Applications to Save 60+ Minutes Per Applications

For the Milwaukee County Parks Special Events Department, paper had long been a burdensome way of life. But as one of the first departments to take advantage of a new automated customer friendly online portal, the department is trading filing cabinets for online efficiencies thanks to govService. They experienced 50% less time to complete each application, and 60-90 minutes of staff time saved per application.

Digital Services+5
G

Granicus

MC

Milwaukee County, WI

United States

How the City of Olathe, Kansas is Transforming into a Modern Powerhouse

With digital transformation as the overarching goal, the City of Olathe, Kansas, set out to modernize the way its government operated. Emboldened by the Granicus Civic Engagement Platform, Olathe has become a more transparent, informative, united, and practical place for residents and staff members to live.

Digital Services+5
G

Granicus

OK

Olathe, KS

United States

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