Alle Projekte
Übersetzung anzeigen

Williamsburg, VA leveraged Citibot's artificial intelligence platform to reduce staff workload

Williamsburg, VA Citibot AI-enabled resident assistance

Abgeschlossen

The City of Williamsburg worked with Citibot to implement an integrated text-based system for citizen engagement in order to reduce staff workload. Residents can use Citibot to search for city information, ask questions, and report issues with city services. The City leveraged Citibot's artificial intelligence platform to provide multi-faceted customer service, practical information, and real-time answers to resident questions.

WV

Williamsburg, VA

Municipality in Virginia

US flag

United States

Produkte

Anhänge

Case Study

1.38MB

Erfolgreiche Projekte

Since launching, Citibot has answered 79 percent of residents’ questions instantaneously without requiring assistance from the city’s staff.

Mehr von Williamsburg

Williamsburg, VA developed a 6-month Citibot pilot to simplify resident service requests

Verwandte Projekte

East Lansing, MI turns to AI to reduce household recycling errors
Dubuque, IA to launch an AI-driven traffic system

🚫 Um sich an der Diskussion zu beteiligen, registrieren Sie sich kostenlos!

  • About
  • Advertise
  • Hilfe
  • Blog
  • Nutzungsbedingungen
  • Datenschutz
  • Cookie-Richtlinie
  • Kontakt

© 2024 Govlaunch Inc.