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Public transport agency VVV in Vorarlberg attracts transit users with mobile ticketing

Improving the experience while reducing costs

En cours

With the goal of cutting cost of vending machines and relieving drivers of selling fares onboard, the public transport agency of Vorarlberg (VVV) was searching for a mobile-first ticketing solution. With FAIRTIQ, VVV settled for the simplest app that even technophobic users would embrace. During the first wave of the COVID-pandemic, VVV managed to recover fast by turning digital channels into the main sales channel for occasional users, including the rising number of employees working from home.

F

FAIRTIQ

Gouvernements impliqués

FV

Feldkirch, VOR

AT flag

Austria

Links

Interview VVV CEO Dr. Christian Hillbrand

Am 17.11 fand der FAIRTIQ LIVE Talk online mit Christian Hillbrand, Geschäftsführer des Verkehrsverbund Vorarlberg, statt.

VVV Information

Plus de FAIRTIQ

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Public transport operators of Erfurt & Mittelthüringen address remote work with weekly fare capping

Projets liés

Telford and Wrekin Council add three new services, thanks to TOM, their AI Assistant
Region Normandie, a 100% user adoption case of a digital partner for services.

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