Cambridge, ON
City in Ontario
Canada
Cambridge, ON tracks scheduled and emergency water outages on the No Water Areas map
This mobile-friendly map uses yellow labels for expected outages and red labels for unexpected outages. Each outage includes work notes including estimated time of completion, cause, and directions in case of water discoloration. Cambridge's customer service team uses the map to quickly answer resident calls about outages without the need for in-person checks.
Cambridge, ON
Canada
Cambridge, ON unveils Service Cambridge app and web portal for public service requests
Service Cambridge allows users to complete online building and parking permit applications. Requests for tree maintenance, litter cleanup, and drainage service can be made through the app. Residents use this tool to book recreational spaces, classes, and library resources. Cambridge added a COVID-19 screening survey to the tool that must be completed by city building visitors.
Cambridge, ON
Canada
Cambridge, ON follows successful smart water meter pilot with citywide conversion project
Cambridge and ICONIX Waterworks tested smart meters in West Galt and West Preston homes prior to this project. Three installation stages will upgrade 2,700 households between October 2019 and December 2021. This advanced metering infrastructure (AMI) catches water supply issues and produces accurate monthly bills. Cambridge officials maintain a progress map showing the percentage of conversions completed by neighborhood.
Cambridge, ON
Canada
Cambridge, ON mobilizes online business resources during COVID-19 closures
The city's Economic Response Plan included provisions for small business webinars and remote advising sessions. INVESTCambridge staffers promoted local restaurants with a map of touchless takeout and delivery options. Cambridge's business support resource page also connected skilled laborers to local employers producing medical equipment.
Cambridge, ON
Canada