Charleroi, WHT
Municipality in Hainaut
Belgium
Charleroi, WHT utilizes the “Relais-Signes” system to accommodate deaf people using city services
The City of Charleroi utilizes the “Relais-Signes” system to improve accessibility by accommodating deaf people using city services. The Relais-Signes system offers remote interpretation service for telephone calls or short interviews between a deaf person and a hearing person. The city's website now includes a link which connects deaf users with a sign language interpreter in order to directly translate any conversations with city staff.
Charleroi, WHT
Belgium
Charleroi, WHT launched the "Citizen Initiatives" program to support local initiatives with grants
The City of Charleroi partnered with the Maison de la Participation et des Associations to launch the "Citizen Initiatives" program to support local initiatives with grants. The program requests project proposals from neighborhood committees, de facto associations, or non-profit organizations that positively impact the quality of life in local neighborhoods and promote social cohesion. The maximum amount of the grant allocated per project ranges from €2,500 to €10,000 depending on the group.
Charleroi, WHT
Belgium
Charleroi, WHT created a commerce website to promote shopping and support new business developments
The City of Charleroi's Trade Office created a website dedicated to promoting commercial activity among local businesses. The CharleroiCommerce website allows residents to find information on more than 3,000 local shops and filter by categories including food, decorations, fashion, health, services, vehicles, etc. The website also includes a directory of available empty lots and a series of documents related to business management to help prospective entrepreneurs.
Charleroi, WHT
Belgium
Charleroi, WHT organized a Digital Inclusion Fair offering basic computer training with experts
The city of Charleroi organized a Digital Inclusion Fair consisting of conferences, discussions, workshops, and trainings for digitally vulnerable residents. The city partnered with CPAS and the Service des Ainés to offer residents assistance with online services including tax declarations, banking, city forms, computer maintenance, etc. The city also partnered with WeTechCare and TechnofuturTIC to offer basic computer skills training courses on using a mouse, sending an email, etc.
Charleroi, WHT
Belgium