City of Lincoln Council, GB
Non-Metropolitan District in England
United Kingdom
City of Lincoln Council, GB simplifies council housing management with Civica cloud-based services
Lincoln will integrate Cx Asset Management, Cx Contractor, and Cx Housing Management software into its housing service. A cloud-based system supports an online portal for housing applications, tenant requests, and communications. Council employees and contractors can track maintenance requests from start to finish from mobile devices. The city's five-year contract with Civica streamlines operations across 13,000 properties including homes and parking lots.
City of Lincoln Council, GB
United Kingdom
City of Lincoln Council, GB improves council home services with Housing Repairs booking system
This first-in-the-UK system frees telephone lines for emergency calls and expedites service to housing communities. Council home tenants fill out an online form to book non-emergency repairs. Each user enters their postcode, selects their address, and chooses common issues like damaged doors and mold. The Housing Repairs system asks for descriptions and photos of housing issues. Bookings are completed entirely online and updated by text or email.
City of Lincoln Council, GB
United Kingdom