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Clay County, FL

County in Florida

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United States

190.9k population • $141.9m budget
Websiteclaycountygov.com
Projects
2
Products
5
Stories
1

Clay County, FL introduces Clay Connected mobile app and platform as one-stop service resource

Clay County worked with GOGov on replacing department-by-department processes for handling service requests. Clay Connected hosts online forms for service requests about potholes, traffic light outages, and park maintenance issues. These requests are automatically routed to the appropriate departments and updates are provided from ticket creation through resolution. Residents also use Clay Connected for information about county services like veterinary services and facility rentals.

Citizen Services+3
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Clay County, FL

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United States

Clay County, FL is using nearly $10 million in CARES Act funding to protect the community from COVID

Clay County has accepted the first 25% of Coronavirus Aid, Relief and Economic Security (CARES) funding allocated to the area in the amount of $9,564,446. The county is using these funds to protect its community from the public health and economic impacts of the COVID-19 pandemic. The first phase of funding is being directed toward teleworking equipment for county staff, mobile coronavirus testing and immunization labs, restarting small local businesses, etc.

Public Safety+3
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Clay County, FL

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United States

Verified Projects

Clay County, FL Launched a New Online Customer Service Platform in 3 Weeks

Staff were given less than a month’s notice that their public records management and citizen request management systems would no longer be supported by their previous vendor. Within three weeks, Samantha Radomski, Administrative and Web Content Specialist, was trained on Granicus govService and built the first two services: Public Records Request and ReportIt, which is a 311-type service where citizens can report a pothole, a downed tree, a lost animal, missed garbage collection, and more.

Citizen Services+6
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Granicus
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Clay County, FL

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United States

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