Dumfries and Galloway Council, GB
Unitary Authority in Scotland
United Kingdom
Dumfries and Galloway Council, GB creates unified views of resident records with Civica Digital360
The platform combines service requests, records, and communications with each resident into a single view. Council leaders began its Civica Digital360 integration with benefits, tax, and welfare services before expanding to other service areas. Digital360 advances the council's commitment to moving all IT processes to the cloud. This project also reduces paperwork, cuts down on emissions from travel to council offices, and supports remote services by 160 council employees.
Dumfries and Galloway Council, GB
United Kingdom
Dumfries and Galloway Council, GB launched the "Safer Schools Partnership" online safety app
Dumfries and Galloway Council launched a new online safety app to offer safeguarding information, training, and resources for schools and families. The "Safer Schools Partnership" mobile app provides support on important online safety topics including sexting, bullying, mental health, media literacy, gaming, and sexual exploitation. The app is available for free to any school in the region insured by Zurich Municipal which co-developed the app alongside the Ineqe Safeguarding Group.
Dumfries and Galloway Council, GB
United Kingdom
Dumfries and Galloway Council, GB launched an interactive map to identify COVID-19 distancing needs
Dumfries and Galloway Council launched "Dumfries and Galloway Spaces for People Commonplace" an online tool that allowed residents to voice their opinions on temporary COVID-19 measures. Users were able to highlight areas on an interactive map to identify locations that needed solutions for safe physical distancing. The Council used the information collected from residents to implement solutions which made it safer to walk, cycle, and wheel during the pandemic.
Dumfries and Galloway Council, GB
United Kingdom