Gilbert, AZ

Municipality in Arizona

United States

208.5k population • $331.7m budget

Websitegilbertaz.gov

Projects

Products

Stories

Gilbert, AZ increases resident awareness of online utility payments with sweepstakes

The town's Utilities team introduced a sweepstakes for a $500 Visa gift card running through January 2023. Residents enter into the drawing if they sign up for AutoPay or complete three payments in a row through the billing portal. This contest followed a 2018 campaign that entered online portal users into a drawing for two Arizona Cardinals tickets. Increases in AutoPay and online payments reduce paper waste while improving the timeliness of payments.

Utility Billing+2

Gilbert, AZ

United States

Gilbert, AZ promotes responsible water usage with Smart Irrigation Controller Rebate

Town officials approved the rebate to reduce water waste from outdoor watering. The program offers up to $250 per residential property and $400 per non-residential property in rebates. Eligible devices are listed on the U.S. Environmental Protection Agency's WaterSense product database and purchased after September 26, 2022. Gilbert scheduled a free workshop for interested parties to learn about smart controllers and the best products for their properties.

Smart City+3

Gilbert, AZ

United States

Gilbert, AZ is partnering with Dell Technologies to implement strategic cybersecurity technology

The town of Gilbert is partnering with Dell Technologies to implement strategic and proactive cybersecurity technology including a cyber recovery vault, monitoring software, layered passwords, time stamps, machine learning, artificial intelligence, etc. The cyber recovery vault will protect copies of the town's data and IT infrastructure to provide an opportunity to boot up a backup in response to a cyberattack.

IT+5

Gilbert, AZ

United States

Gilbert, AZ created a fully integrated open data portal avatar

The city of Gilbert plans to integrate their open data portal avatar, Alex, with mobile devices, Facebook Messenger, and Amazon Echo using the Sonar chatbot from Esri. The next phase of this project includes using the portal to improve interdepartmental collaboration.

Transparency+2

Gilbert, AZ

United States

Verified Projects

Gilbert, AZ regularly conducts Polco's National Community Survey to gather community feedback

The Town of Gilbert regularly conducts Polco's National Community Survey (NCS) to gather feedback from community members as part of a commitment to transparency and long-term planning. The town uses the NCS results to inform the development of new programs, funding priorities, and organizational goals. According to recent NCS results, which Gilbert displays on its open data portal, approximately 98% of residents rate the town as an excellent or good place to live.

Engagement Platforms+5

Polco

Gilbert, AZ

United States