London Borough of Lambeth, GB partners with Lightning Reach on financial assistance portal

London Borough of Lambeth, GB Financial Assistance Portal

Complete

Borough officials estimated that 30% of council home tenants face financial hardships. Public engagement with struggling residents led to a pilot of a beta version of the portal driven by council e-mail outreach. The online tool produces financial grant recommendations based on profile information with account sign-up taking as little as 10 minutes. The pilot's success led to an expansion of available grant options to all council assistance schemes.

Finance Pilot / POC Community Services

London Borough of Lambeth, GB

London borough in England

United Kingdom

Links

London Borough of Lambeth: Streamlining access to financial support | Local Government Association

To ensure that residents receive the right support at the right time, Lambeth Council entered into a partnership with Lightning Reach, an award-winning social impact startup, to connect people in financial hardship to a personalised range of support.

Project Succeeded

Five hundred residents received £15,000 in financial assistance grants during the portal's first four months.

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