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Milwaukee County, WI

County in Wisconsin

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United States

947.7k population • $1.2b budget
Websiteco.milwaukee.wi.us
Projects
6
Products
3
Stories
2

Milwaukee County, WI Courthouse Navigator Program assists residents with court filings and services

The program deploys AmeriCorps staff members as navigators for those with business before the circuit court. Free assistance includes estate planning document filing and guidance on eviction appeals. The Courthouse Navigator Program includes access to the Milwaukee Justice Center's legal helpline and dispute resolution resources. County officials created the program to improve court service access despite limited staff and volunteer hours.

Legal+3
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Milwaukee County, WI

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Milwaukee County, WI Strategy Dashboard tracks efforts at healthier and more equitable neighborhoods

County officials declared racism a public health crisis in 2019, the first such declaration by an American local government. The Strategy Dashboard gathers datasets in three categories - Institutional Practices, Living Conditions, and Health Outcomes. For example, the Institutional Practices section includes visualizations of workforce demographics and ARPA funding allocations. County departments use the dashboard and a health and equity framework for inclusive program development.

Transparency+3
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Milwaukee County, WI

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Milwaukee County, WI is using artificial intelligence to analyze foreclosures & racial inequalities

Milwaukee County is looking to use artificial intelligence to identify foreclosure ordinances and policies that may inadvertently promote racial inequality. The county partnered with SAS and SolasAI to form the MKE Equity team and participate in the 2022 SAS Hackathon program. During the program, the team used SAS Viya Suite artificial intelligence to analyze policy wording, foreclosure data, and any subsequent racial inequities. The county is still seeking an effective, long-term solution.

Analytics+4
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Milwaukee County, WI

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Milwaukee County, WI is using a software-as-a-service solution to modernize transit fare collection

The Milwaukee County Transit System (MCTS) partnered with Cubic Transportation Systems to implement the Umo software-as-a-service platform to launch account-based ticketing for riders. Umo's fleet functionality features allow MCTS to reduce maintenance times, update communications with vehicles, and quickly deploy bus fleets. The Umo mobile app allows users to access all-in-one fare-payment and trip-planning features that boost transit equity and enhance the rider's experience.

Fleet Management+5
MC

Milwaukee County, WI

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United States

Milwaukee County, WI launched the "MyCounty" resident services web portal

Milwaukee County launched the "MyCounty" web portal as a one-stop digital destination for residents to access County services. Users can virtually access services, view transaction history, and track the status of service requests. Currently the portal supports a handful of services including public record requests, senior dining reservations, park permits, and non-profit arts organization funding applications.

Citizen Services+2
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Milwaukee County, WI

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Milwaukee County, WI developed a COVID-19 Dashboard that detects racial disparities

Milwaukee County's COVID-19 Dashboard provides information on those affected by the virus grouped on income, age range, race/ethnicity, and even testing and hospital capacity. This has allowed the county to see where vulnerable communities are getting hit the hardest and allocate resources accordingly. The county plans to utilize this dashboard for future public health emergencies to detect racial disparities.

Outbreak / COVID+4
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Milwaukee County, WI

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Verified Projects

Milwaukee County Automates Applications to Save 60+ Minutes Per Applications

For the Milwaukee County Parks Special Events Department, paper had long been a burdensome way of life. But as one of the first departments to take advantage of a new automated customer friendly online portal, the department is trading filing cabinets for online efficiencies thanks to govService. They experienced 50% less time to complete each application, and 60-90 minutes of staff time saved per application.

Citizen Engagement+5
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Granicus
MC

Milwaukee County, WI

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United States

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