Norfolk, VA modernized its content management system to streamline city processes
Norfolk, VA implements an enterprise management system
Complete
Across 12 departments including the auditor's office and HR, the city implemented an enterprise content management system that manages documents and automates workflows to streamline processes, go paperless, minimize data entry and human error, and increase security.
Project Succeeded
Among the benefits of this effort: process automation in the City Treasurer’s office helped it to save 51 work hours per week. Paper and storage costs have decreased citywide by approximately 13%, leading to an average annual savings of $8,300.00 (based on a reduction in the number of records sent to an offsite storage facility)
Related Projects
🚫 To join the discussion, sign up. It's free!