South Perth, WA
City in Western Australia
Australia
South Perth, WA opens online channel for resident service inquiries with Requests platform
South Perth residents find online request forms for 150 service areas ranging from swimming pool permits to rate rebates. The Requests platform includes dedicated sections for waste, noise, and graffiti complaints. Inquiry forms request location pins on interactive maps along with user photo uploads. Residents only need to enter their tracking numbers for real-time updates about their requests. The platform is a component of South Perth's 1System digital reorganization.
South Perth, WA
Australia
South Perth, WA selects MetroCount traffic data system to monitor vehicle and bike patterns
The council added median magnetometers and a bicycle counter near the intersection of Mill Point Road and Mends Street. Real-time device data feed into the MetroCount ATLYST platform for analysis and visualization. South Perth officials work with Main Roads Western Australia and MetroCount to evaluate traffic patterns. The system's installation in January 2021 was followed by a February 2021 COVID-19 lockdown that produced useful contrasts in traffic patterns.
South Perth, WA
Australia
South Perth, WA reaches out to residents impacted by COVID-19 with Helping Hands program
The city's Helping Hands program used a resident survey to determine needs for seniors, disabled residents, and Aboriginal people. Residents requested weekly wellness checks by phone for the duration of the COVID-19 outbreak. The form also allowed residents to request food and medicine deliveries from city staffers.
South Perth, WA
Australia