Vincent, WA
City in Western Australia
Australia
Vincent, WA works toward 2028 zero landfill waste goal with What the FOGO? initiative
What the FOGO? added food and garden organic (FOGO) bins to general waste and recycling bins at residential addresses. City officials promoted the program with community events, weekly social media posts, and a series of 14 educational videos. Vincent emphasized accessibility in the program's design with Bin Braille Kits and instructional information in 12 languages. Verge Valet Vincent replaces the city's annual bulk waste collections with on-demand residential service.
Vincent, WA
Australia
Vincent, WA experiments with low-impact traffic solutions during Mini Roundabouts Pilot Project
The pilot creates new roundabouts at nine intersections with large numbers of traffic incidents over a five-year period. Mini roundabouts are half the size of standard roundabouts, thus minimizing project costs and road construction. Local residents are asked to complete online surveys or use existing customer service channels to comment on the plan. Council leaders and Main Street WA will incorporate public feedback as they implement the low-cost traffic solution.
Vincent, WA
Australia
Vincent, WA deployed Voice Project engagement surveys to improve staff experiences in public service
The all-staff engagement review coincided with an organizational evaluation by Vincent's new chief executive officer. Staff members were surveyed to evaluate how their work fits into the city's vision. Voice Project's analysis found a disconnect between day-to-day work and city goals. Departmental leaders used staff meetings to align job responsibilities and assessments with a proactive service framework.
Vincent, WA
Australia
Vincent, WA develops COVID-19 Portal with emphasis on accessibility and simplicity
Vincent worked with Market Creations on an information portal that simplifies resident searches for news, notices, and service changes during the outbreak. The COVID-19 portal uses images and simplified navigation to make vital information available to all users. Market Creations designed the portal to be incorporated into any website. Customized portals with foundational content are available to other Australian governments for $3,600 AUD per portal.
Vincent, WA
Australia
Vincent, WA creates Community Support Network to serve residents during COVID-19
The network's intake survey is completed by prospective volunteers along with residents in need of assistance. Vincent uses survey results to align volunteer availability and location with current demand. Council officials allocate volunteers to self-isolating residents in need of assistance with cooking, dog walking, and grocery shopping.
Vincent, WA
Australia